NURCOIN® • Privacy Policy
Personal Data · Cookies · Merchandise Orders · Support Requests
This Privacy Policy explains how personal data may be handled when you visit NURCOIN® websites,
use available merchandise features, contact Support or otherwise interact with official NURCOIN® services.
Important scope note. nurcoin.ai is the public information, documentation,
official merchandise and support environment. nurcoin.co is a future operational platform.
Where future functionality becomes available, an additional or updated privacy notice may apply before personal
data is collected for that specific purpose.
1. Who Is Responsible for Your Data?
The entity identified in the NURCOIN® Imprint is responsible for
personal data processed through the relevant NURCOIN® website, except where another notice clearly identifies
a different controller. For privacy-related questions or requests, use the contact details in Section 10 below.
2. Personal Data We May Process
The categories of data depend on how you use the website or contact us. They may include:
Website and Device Data
IP address, browser type, device information, pages viewed, security logs and cookie preferences.
Contact and Support Data
Name, email address, phone number, message content and other information you provide when requesting support.
Merchandise Order Data
Order details, delivery information, billing information and communications needed to process or support an order.
3. Why We Process Personal Data
| Purpose |
Examples of Data |
Typical Legal Basis Where Applicable |
| Website operation and security |
Technical logs, IP address, browser and security-related information |
Legitimate interests in operating, protecting and improving official services; legal obligations where relevant |
| Responding to enquiries |
Contact details, message content and relevant correspondence |
Steps requested by you, legitimate interests in responding to communications, or consent where required |
| Merchandise orders and customer service |
Order, delivery, billing and support information |
Performance of a contract, steps before entering a contract and legal obligations where relevant |
| Optional cookies and similar technologies |
Cookie preferences and related usage information |
Consent where required by applicable law |
| Legal protection and record keeping |
Relevant correspondence, transaction information and necessary evidence |
Legal obligations and legitimate interests in establishing, exercising or defending legal claims |
4. Cookies and Similar Technologies
NURCOIN® websites may use strictly necessary technologies for core website features and optional technologies
for preferences, statistics or other purposes. Where consent is required, you can manage optional categories through
the Cookie Banner or the Cookie Policy.
- Necessary technologies: required for security, page delivery, consent management, forms, shopping-basket and account-related functions where available.
- Preference technologies: help remember selected settings and improve user experience.
- Statistics or marketing technologies: are used only where enabled and subject to the applicable consent mechanism where required.
5. Service Providers and Recipients
We may use carefully selected service providers to support hosting, website operation, security, customer support,
payments selected at checkout, merchandise fulfilment and other necessary functions. These providers may process
personal data only as needed to provide their services and subject to applicable contractual, technical or legal safeguards.
Personal data may also be disclosed where necessary to comply with law, protect rights or security, respond to a valid
legal request, or establish, exercise or defend legal claims.
6. International Data Transfers
Some service providers may process data outside your country or outside the European Economic Area. Where a transfer
is subject to applicable data-protection requirements, appropriate safeguards may be used, such as an adequacy decision,
contractual protections or another recognised transfer mechanism. The relevant safeguard depends on the provider and service used.
7. Retention
We retain personal data only for as long as necessary for the purposes described in this Statement, including to provide
requested services, maintain required records, resolve disputes, protect security or meet legal obligations. Retention
periods vary according to the data category, applicable law and the context of the interaction.
8. Security
We apply organisational and technical measures designed to help protect personal data against unauthorised access,
alteration, loss or disclosure. No online service can guarantee absolute security; you should also protect your own
devices, passwords and account credentials.
Safety reminder: NURCOIN® will not ask for passwords, private keys, seed phrases, full card numbers
or one-time authentication codes through Telegram, WhatsApp, email or public social-media comments.
9. Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights to request access to your personal data,
correction of inaccurate data, deletion, restriction of processing, objection to certain processing, data portability
and withdrawal of consent where processing is based on consent. You may also have the right to lodge a complaint with
the relevant supervisory authority.
To help protect your information, we may need to verify your identity before responding to a request. Rights may be
subject to legal conditions and exceptions.
10. Contact and Privacy Requests
11. Updates to This Statement
We may update this Privacy Policy to reflect changes in website features, operational practices,
legal requirements or service-provider arrangements.
Last updated: 27 June 2026
12. Recommended Internal Links & Resources
Continue with official NURCOIN® privacy, legal, security, support and documentation resources.
